Sound controls

Seismic alert: How to report speakers that have not sounded from your smartphone?

A few minutes ago the national exercise 2022 was carried out, which aims to help us know the protocols to follow in the event of a real earthquake. The seismic alert sounded as usual, which was also an important exercise in recognizing possible faults in the speakers of this alarm system.

The official name of the seismic warning is the Mexican Seismic Warning System (SASMEX), which was born around 2005 on the initiative of the governments of Oaxaca and Mexico City in coordination with the Ministry of the Interior, which sought to integrate the Mexico City Seismic Warning System (SAS) and the Oaxaca City Seismic Warning System (SASO).

Earthquake alert will reach your cell phone even if you don’t have internet through this technology

Five years later, the then government of the Federal District updated the SAS to extend seismic coverage to 64 seismic detection stations to cover the regions of Jalisco, Colima, Michoacán, Puebla, while completing the network of Guerrero. Thanks to this investment, the infrastructure has reached a total of 97 seismic detection stations.

The alert is broadcast using NWR (National Weather Radio) protocols and SAME (Simple Area Message Encoding) codes developed in the United States under the NOAA (National Oceanographic and Admospheric Administration).

The message is broadcast for the moment through a network of loudspeakers located in an important part of the national territory, which when the alert is triggered emit an alarm already widely known by the bulk of the population.

Although it is a system that, when it works well, is able to provide better and greater guarantees of security to the population in the event of violent earthquakes, the truth is that more than On one occasion, citizens reported outages related to low volume on speakers, intelligible messages, or speakers simply not turning on.

Seismic alert, how to report breakdowns?

After activating the seismic alert this morning, you may have noticed that the speakers near you have a problem.

Reporting these incidents is crucial to ensure that in the event of a real earthquake, we will have a brief but useful space to take shelter. Next, we explain how to report faults in the seismic alert from your smartphone.

In principle, you should know that there are two ways to file a report in this regard. The first is to report the outage directly to the Command, Control, Computing, Communications and Citizen Contact Center, better known as C5. This can be done by citing the official social media pages of the agency both on Twitter like facebook.

In addition, a report can be made to Locatel, either by telephone (5556581111), mentioning the account of Twitter dependency or via the website of the citizen assistance service.

In all cases, it is requested to indicate the street and the corner of the place where the faulty seismic warning horn is located. Additionally, the speaker’s ID number will be requested, which can be seen on the pole where the system is mounted.